Mission Statement

The purpose of the Ceramic Coatings Institute is to educate, test, promote, and assist  in implementing the benefits and solutions that ceramic coatings provide to industry and individuals alike. 

We operate under our Code of Values by…

 

Respect

…treating others as we would like to be treated.

…listening with the intent to understand what is being said and acknowledging that what is said is more important to the speaker.

…responding in a timely fashion.

…speaking calmly and respectfully, without profanity or sarcasm.

 

Integrity

…making only agreements we are willing, able and intend to keep.

…communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.

…looking to the system for correction and proposing all possible solutions if something is not working.

…operating in a responsible manner ” above the line…”

…communicating honestly and with purpose.

…asking clarifying questions if we disagree or do not understand.

…never say anything about anyone that we would not say to him or her directly.

Client Focus

…continuously striving to maximize internal and external contractor to client loyalty.

…making our best effort to understand and appreciate the client’s needs in every situation.

 

Having Fun In The Process!

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